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Full Support Cycle

Our Services

From equipment selection to service maintenance — we support clients at every stage

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Equipment Supply

Official supply from 19+ world's leading manufacturers. Customs clearance, certification, cargo insurance.

  • Equipment selection for client needs
  • Commercial proposal preparation
  • Customs clearance and certification
  • Delivery from Almaty warehouse

Installation & Commissioning

Professional installation by our certified engineers. Working across Kazakhstan.

  • Engineer site visit
  • Equipment assembly and installation
  • Network and utilities connection
  • Commissioning and testing

Staff Training

Training, instruction and certification of laboratory and technical personnel. On-site training in any city.

  • Operational instruction
  • Hands-on equipment training
  • Staff certification
  • Training materials provided

Service & Maintenance

Scheduled maintenance, repair of any complexity, supply of original consumables and reagents.

  • Scheduled maintenance
  • Diagnostics and repair
  • Consumables supply
  • Calibration and verification

Selection & Consulting

Free consultation on equipment selection. Help with technical specifications for tenders.

  • Free selection consultation
  • Tender documentation support
  • Technical specification drafting
  • Online and on-site consulting

Warranty Service

Official warranty on all equipment. Replacement of defective units in the shortest possible time.

  • Official manufacturer warranty
  • Replacement of defective units
  • Free warranty repairs
  • Technical support during warranty
2-Hour Response
Reply to requests within 2 business hours
All of Kazakhstan
Field specialists in 16 cities
Full Warranty
Official manufacturer warranty
Certified Engineers
Trained by manufacturers
Contact Us

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Mon–Fri 8:00–17:00

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